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How it works
CitiCare is an innovative platform designed to bridge the gap between citizens and notified areas. Our mission is to ensure that every complaint is addressed promptly and effectively, making our cities smarter and more livable.
1
Register Yourself
Register your mobile number. The system will self-authenticate.
2
Register Your Complaint
Submit your issue via our platform.
3
Track The Status
Receive real-time updates on your complaint.
4
Get Resolved
Ensure timely and efficient resolution.
5
Provide Feedback
Rate the process and help us improve.
Over 1,00,000+ Complaints Resolved
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About CitiCare
CitiCare offers a comprehensive suite of tools to ensure that every issue is addressed promptly and effectively, making our cities smarter and more responsive.
Explore the key features that set CitiCare apart and see how we're transforming notified area services for the better.
Realtime tracking on status of your complaints.
Visualise complaint location with GIS integration
Workflow management with concerned agencies
Auto-Escalation Mechanism to speed up unresolved complaints
Feedback System to rate the resolution process.
Analytics and reporting with extensive dashboard.
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